Eligible situations
Based on facts.
Refunds may be considered for agreed service cancellations, product issues, confirmed disputes, or documented failures to meet the agreed outcome. The final outcome depends on proof, timing, and the terms established directly with FreClean at the time of the request.
Where a third-party processor or crypto route is used, the final settlement and timing may be governed by that provider’s own terms. FreClean does not claim to control the processor’s settlement timeline for every payment method.
How to request
Document the issue.
Customers should contact FreClean with the transaction reference, the request or order details, the reason for the refund, and any supporting materials. FreClean may request further information before issuing a refund or alternative remedy.
For questions, email freclean7@gmail.com or call +1 (849) 388-1969.