Legal Center

Public information,
clearly documented.

FreClean publishes public legal and operational information for service requests, product enquiries, privacy, cookies, accessibility and consumer expectations.

Privacy

Privacy Policy

How FreClean handles the personal information provided through service requests, product enquiries, public pages and contact flows.

Terms

Terms of Use

General expectations for requests, service discussions, payment routes and customer communications.

Cookies

Cookie Policy

The categories of cookies used by this site, the consent model, and how users can adjust preferences later.

Returns

Returns Policy

When return or exchange questions may apply to products and service-related issues, and when a case must be reviewed directly.

Refunds

Refund Policy

How refund requests are reviewed, by whom, and what the public customer should expect before a final decision.

Shipping

Shipping Policy

Origin, destination, service delivery, product movement, tracking, customs and delivery expectation information.

Accessibility

Accessibility Statement

FreClean’s accessibility commitments and contact path for user feedback on public website access.

Support

Contact / Legal Notice

For questions, policy clarifications, service requests, or concerns, contact FreClean directly.